How to change the field labels on Ticket Profile Fields

Summary:

In NCR Counterpoint, column labels can be changed through the use of customizations. This article explains how this can be done for the various Ticket Profile fields in Ticket Entry.

Solution:

• In Setup / System / Configuration / Data Dictionary / System Data Dictionary select Tables: Column Codes. .
• Locate the NAM_TKT_PROF_* columns.
• For the applicable column, click Customize column.
• In the Data Dictionary form, update the Display label, Long label, and Report label to the desired text.
• Exit and restart the NCR Counterpoint application.