How to run a Problem Steps Recorder (PSR)

Summary:

How to run a Problem Steps Recorder (PSR). Take a video of an issue to aide in troubleshooting.

 Solution:

To run a PSR simply go to Start/Run and type in PSR. When you are ready to record your screen just hit "Start Record" and when completed hit "Stop Record" which will prompt you to save the recording to a zip file.