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Does Counterpoint / NCR Secure Pay support WEX Fleet credit/debit cards? (Wright Express)
Published on Oct 2, 2024 in Credit Cards
How to issue change / returns / refunds to Gift Cards: Error: Gift cards are not allowed for change or refund
Published on Mar 15, 2024
Troubleshooting Mobile devices
Published on Aug 15, 2023
Full instructions for Link2500 and CPmobile
Published on Jun 23, 2023
Steps to add Scanner / Scale 7895 in NCR CounterPoint
Published on May 24, 2023 in Scanner / Scale
Lane7000 Error: Please Present One Card Only (on some physically thicker cards)
Published on May 9, 2023
How to enable TLS 1.2 for connection to NCR Customer Connect and SmartAlerts (https://www.radiantretailapps.com/)
Published on Mar 30, 2023 in Retail Hosted Apps - SmartAlerts and Customer Connect
Counterpoint freezing or locking up stations when running A/R Statements.
Published on Feb 2, 2023
Does CounterPoint support HSA / FSA card payments / processing?
Published on Jan 24, 2023 in Credit Cards
CX7 2x20 built in Line Display
Published on Jan 11, 2023 in All in One POS Terminals
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Manually Entered EBT cards prompt for EXP DATE, but no EXP DATE is printed on card, or cards never expire
Viewed 32321 times since Jul 12, 2022
How to add images for Items or Customers
Viewed 21776 times since Sep 8, 2014
Problems printing labels or Crystal receipts when the label/receipt printer is not the Windows Default printer.
Viewed 18871 times since Aug 18, 2014
How to recalibrate the touchscreen on the iSC250 Payment Terminal
Viewed 16782 times since Jan 28, 2016
8.5 / 8.6 NCR Counterpoint Online Help
Viewed 16167 times since Apr 7, 2015
Error: Not enough storage is available to process this command
Viewed 15370 times since Dec 10, 2020
Lines wrapping on Crystal Receipts in Legacy Device Framework
Viewed 11084 times since Apr 29, 2014
Error: Pin XLate when authorizing debit cards
Viewed 10864 times since Jul 18, 2014
How to adjust the brightness display on an iSC250
Viewed 10834 times since Nov 23, 2015
Error: Tampered device on PIN Pad
Viewed 9729 times since Jul 30, 2014
8.3.8 Error: System date is outside current calendar
Rating: 5/5 from 2 Votes.
Signature prompt for credit card transactions appears after receipt prints / Not propmted for signature
Rating: 5/5 from 1 Votes.
Printer Prints Garbage When Changing Logos Multiple Times in Counterpoint 8.5.6.2 Device Management
Rating: 5/5 from 1 Votes.
Multisite What is the difference between a PDL and a PNL file?
Rating: 5/5 from 1 Votes.
How to filter Store Credit lookup by the Customer assigned to the Ticket
Rating: 5/5 from 1 Votes.
How is Weeks-on-Hand calculated on the Merchandise Analysis Report
Rating: 5/5 from 1 Votes.
How to adjust the brightness display on an iSC250
Rating: 5/5 from 1 Votes.
How to soft boot an Ingenico
Rating: 5/5 from 1 Votes.
CX7 2x20 built in Line Display
Rating: 5/5 from 1 Votes.
Manually Entered EBT cards prompt for EXP DATE, but no EXP DATE is printed on card, or cards never expire
Rating: 4.4/5 from 22 Votes.
Manually Entered EBT cards prompt for EXP DATE, but no EXP DATE is printed on card, or cards never expire
Updated on Nov 18, 2024 6:58 PM
Does Counterpoint / NCR Secure Pay support WEX Fleet credit/debit cards? (Wright Express)
Updated on Nov 18, 2024 6:34 PM
Icon Key for Database Indicator on NCR Counterpoint Login / Select a Company screen
Updated on Nov 11, 2024 3:13 PM
How to turn off SmartAlerts by Store
Updated on Nov 11, 2024 3:08 PM
How to filter Store Credit lookup by the Customer assigned to the Ticket
Updated on Nov 11, 2024 3:03 PM
How to install the Radiant Integration Agent (IA service)
Updated on Aug 6, 2024 1:27 PM
Error" ....SQLNCLI11.txt could not be opened" when installing 8.5.6 CPSQLPrerequisites
Updated on Jun 28, 2024 11:49 AM
How to issue change / returns / refunds to Gift Cards: Error: Gift cards are not allowed for change or refund
Updated on Jun 14, 2024 1:33 PM
Lane7000 Error: Please Present One Card Only (on some physically thicker cards)
Updated on Jun 13, 2024 10:56 AM
8.5 / 8.6 NCR Counterpoint Online Help
Updated on Apr 26, 2024 12:43 PM