Summary: About the Sales Analysis by Group Report Solution: The new Sales Analysis by Group report lets you group and analyze historical sales. Sales Analysis by Group is a very powerful reporting and analysis tool that lets you... Read More
Sales History
Summary: The total sales and number of tickets do not match between historical and sales reports. (Management History, Tax History, Flash Sales, Sales Analysis by Tax Code) Cause: Each report calculates the sale and ticket figures based on the... Read More
Summary: Error attempting to run the Sales History by Month View report: This view requires aggregation of sales data in order to work. Please request your administrator to turn on Data Aggregation in the 'Management Console' utility. Cause: ... Read More
Summary: Why are the total sales amount and the total quantity sold different on the Merchandise Analysis report and the Sales Analysis by Group report? Cause: The two reports contain different information, by design. Solution: The Merchandise... Read More
Summary: Why is the amount for a pay code in the Pay code recap section of the Ticket History report different than the total for the same pay code in the same time frame on the Pay Code Management History report? Cause: The Pay Code... Read More
Summary: When printing the Sales Analysis report by Cell, the cell descriptions print as “2 cells”, “3 cells” and “4 cells” instead of the actual cell descriptions. Cause: When selling two cells of... Read More