Split payment with EBT / CASH issuing change due / Refund owed to customer for adjusted tax amount

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Split payment with EBT / CASH issuing change due / Refund owed to customer for adjusted tax amount

Summary:

When splitting payments for an EBT transaction with CASH, a change due amount (refund) is presented for the adjusted tax amount

Cause:

Setup/System/Pay Codes/Cash/Tender: Default amount: Exact amount due.

Solution:

Change this setting either to None or to Pay ticket Balance, and the Payment will be adjusted properly for the after-tax adjustment post EBT payment entry.

 

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