Credit Cards

Summary: Steps to manually enter a credit card number on an iSC250 using iSC250 firmware v14 or greater  Solution: Using a P2PE device for manual entry:   (If the merchant wants all cards to be P2PE encrypted) Requirement:  Must... Read More

Summary: CVV2 / CVC2 / CID definitions and security Solution: A summary of the names of these security codes for the respective card types and their locations on the card are below: MasterCard – card validation code ("CVC2")... Read More

Summary: ERROR 93 When Processing Debit Cards with RBS WorldPay Example from counterpoint.log :STD: 2015-03-17T12:57:02.11095 DEBUG 97052 SecurePay (0) cardtype : VISADEBIT :STD: 2015-03-17T12:57:02.12657 DEBUG 97052 SecurePay (0) phard_code :... Read More

Summary: Error attempting to authorize credit/debit card: FAILED PLZ CALL S80 Cause: This error typically comes from the processor and could indicate that the device is not setup to read Track2 data, or it could possibly be an encryption issue.... Read More

Summary: HOST ERROR: INVLD ACCT #  Cause: HOST ERROR: INVLD ACCT 2 - Typically indicates a bad card number. HOST ERROR: INVLD ACCT 1 - Typically indicates a bad card number, or could be from a Credit Card Setup issue in CPSQL. Solution:... Read More

Summary: What is the Technical Support number for Vital/TSYS?  Solution: 1-800-847-2737 Read More

Summary: When logging into ticket entry or touchscreen using Moneris as the credit card processor, the message 'Moneris Initialization Error - Gateway could not process request' is returned. Cause: This error is returned by the processor and... Read More

Summary: Error 10 is received when authorizing credit cards through RBS Lynk. Cause: This error comes from the processor and usually indicates a problem with incorrect terminal ID's assigned to the store setup or the individual pay code. Solution:... Read More

Summary: How are pre-paid gift cards handled in CPSQL? How is the balance verified during ticket completion? Solution: For pre-paid cards, the system will send out an authorization and only create a payment for the amount available on the card. ... Read More

Summary: Error AMEX Unavail when attempting to authorize American Express cards.   Cause: This message is returned from the credit card processor. Solution: Contact the credit card processor and ask why they are returning this response.... Read More