Summary: Ticket posting fails and the message "Ticket date is outside the allowable range [...]" is displayed on the Ticket Edit List Cause: The Current Calendar setting is set to the wrong year. Solution: From the Counterpoint Main Menu browse... Read More
Posting
Summary: Error when posting tickets: WARNING: Some events had out of balance distributions. Cause: This message is given when a posting occurs and the sum total of the debits and credits posted to the General Ledger accounts is not zero. Solution:... Read More
Summary: Can active drawer sessions be posted in NCR Counterpoint or using the scheduled task for Point of Sale posting without counting or reconciling? Performing end of day posting on drawer sessions which have not been counted or reconciled.... Read More
Summary: Posting tickets fails for validated return tickets which have been entered using a default return reason code in the store setup which has been deleted from Setup/Point of Sale/Reason Codes. Error message: Processing was aborted due to... Read More