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Error: The payment terminal is currently in use by Ticket Entry

Summary:

Error: The payment terminal is currently in use by Ticket Entry and cannot be used to enter the customer's card information at this time.

Unable to add/edit/delete customer Card on File information while Ticket Entry window is open.

Cause:

By design.

Solution:

Only one form (either Ticket Entry or Card on File) can be used at at time, regardless if a payment terminal is installed.  Having both forms open at the same time can cause issues during Payment in Ticket Entry.

 

 

Error: The payment terminal is currently in use by Ticket Entry
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