Error: There are no drawer sessions to post

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Error: There are no drawer sessions to post

Summary:

Error: There are no drawer sessions to post

Cause:

This message can be given when there are no transactions to post or when a drawer has not been counted or reconciled.

Solution:

  • Make sure the drawer has been counted or reconciled before trying to post.  Stores can be configured to allow drawers to be automatically counted or reconciled, by selecting the Allow auto-count or Allow auto-reconcile check boxes on the Tickets-1 tab of the store setup (Setup/ Point of Sale/ Stores).
    When choosing to automatically count and reconcile drawer sessions CounterPoint SQL will set the counted and reconciled amount for each pay code to NULL and continues with the posting process.
  • The Ticket Edit List (Point of Sale/ Tickets/ Edit List) will show if there are any tickets to be posted for a drawer.
  • The Drawer Reading report (Point of Sale/ Drawers/ Reading) will show if there is any activity to be posted for a specific drawer session.
  • Drawer Management (Point of Sale/ Drawers/ Drawer Management) can be used to view the status of any drawer session.
  • Ensure the user drawer record for the user id has "allow posting" selected.
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