"ErrorMessage=ACCOUNT ONLY SUPPORTS ENCRYPTED OR TOKENIZED DATA" when using a Bluefin device

Home » Categories » Multiple Categories

"ErrorMessage=ACCOUNT ONLY SUPPORTS ENCRYPTED OR TOKENIZED DATA" when using a Bluefin device

Summary:

"ErrorMessage=ACCOUNT ONLY SUPPORTS ENCRYPTED OR TOKENIZED DATA" when using a Bluefin device

Cause:

This error is seen in the Counterpoint.log when using a Secure Pay account enabled for BlueFin with a non-BlueFin device or device not properly encrypted for Bluefin. The merchant may see DECLINED messages in Counterpoint, but the log will show the error.

Solution:

 Follow up with Bluefin to obtain a properly encrypted device.



Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Error 10 when authorizing credit cards through RBS Lynk
Viewed 2166 times since Fri, Jun 20, 2014
NCR Secure Pay Online Help
Viewed 3150 times since Mon, Aug 25, 2014
How to recalibrate the touchscreen on the iSC250 Payment Terminal
Viewed 11076 times since Thu, Jan 28, 2016
Item / Customer numbers are not sorted in proper numeric order
Viewed 852 times since Tue, Jul 8, 2014
List of available filters for lookups
Viewed 1389 times since Tue, Jul 1, 2014