Summary:
"ErrorMessage=ACCOUNT ONLY SUPPORTS ENCRYPTED OR TOKENIZED DATA" when using a Bluefin device
Cause:
This error is seen in the Counterpoint.log when using a Secure Pay account enabled for BlueFin with a non-BlueFin device or device not properly encrypted for Bluefin. The merchant may see DECLINED messages in Counterpoint, but the log will show the error.
Solution:
Follow up with Bluefin to obtain a properly encrypted device.
Article ID: 1247
Created: October 30, 2019
Last Updated: October 30, 2019
Online URL: https://counterpoint.knowledgebase.co/article.php?id=1247