Accounting

Summary: When interfacing G/L distributions to Quickbooks, the error You may not use more than one A/R or A/P account in the same transaction is returned. Error: Invalid Type for Interface Cause: When QuickBooks encounters an entry or import file... Read More

Summary: When attempting to voucher or interface with QuickBooks the message Status: 3180 ... Quickbooks error message: Sales tax detail line must have a vendor is given. Cause: This error is the result of several incorrect settings in QuickBooks. ... Read More

Summary: Getting error "Cannot create QBXMLRP2 COM component" when trying to interface to QuickBooks 2014 Canada version Cause: After updating QuickBooks Pro 2014 Canada to R6 on XP using QBFC 8.0. This error message is cause by a file version... Read More

Summary: Can't Record Invalid Transaction is returned when attempting to voucher payables to Quickbooks.   Cause: This error can be caused by problems with the setup of the Accounts Payable and/or Receivings Accrual accounts in Quickbooks,... Read More

Summary: When attempting to voucher receivings to Quickbooks the message transaction split line to A/P must include a vendor on that split line is given. Cause: This is a Quickbooks error and it means the Accounts Payable used is not defined... Read More

Summary: Posting purchase adjustments fails in 8.5 with the error "Account number cannot be empty string or NULL; unable to write distribution record -- [set nocount on exec dbo.USP_WRT_DIST_REC" Cause:       The Receivings Accrual account in... Read More

Summary: Location of logs to be used for troubleshooting problems with direct or export accounting interfaces from NCR Counterpoint. Cause: The Counterpoint.log is the primary source of errors logged within the application, including those logged... Read More

Summary: Error: Could Not Start Quickbooks when testing connection to Quickbooks Direct Interface The error message "Could Not Start QuickBooks" is returned when attempting to test the connection to QuickBooks Direct interface in Setup/System... Read More

Summary: When vouchering receivings to Quickbooks the message "Status 3031 Severity: Error: The "From" or "To" values in the provided RefNumberRangeFilter are invalid" is received. Cause: This is a known issue with Quickbooks/Intuit sofware caused... Read More

Summary: Message "QuickBooks company datafile is already opened and is different from the one requested" when attempting to interface distributions or voucher receivings from CounterPoint SQL to QuickBooks with a direct interface.   Cause: ... Read More

Summary: When attempting to interface or voucher to Sage 100 with the security feature enabled, the message Task Security Error is given. Cause: This message means the user role does not allow access to the CounterPoint tasks. Solution: In MAS90... Read More

Summary: When using Accounting Interface to Sage 100 Advanced for SQL (Formerly MAS200) recieve error: Can't open MAS90 data file:SY_Task.M4T when testing interface.  Cause: This error message means the user does not have the permission to... Read More

Summary: Accounting Interface error: Error: Distribution type is invalid for a destination company distribution.  Cause: This message is given when attempting to interface distributions to Dynamics / Great Plains.Either the Dynamics / Great... Read More

Summary: Output file C:\CPAccounting\{file name} already exists message when interfacing distributions or vouchering receivings using an Export Accounting interface. Cause: The file for G/L or A/P transactions created by a previous... Read More

Summary: Is QuickBooks Online supported with NCR Counterpoint? Solution: Unfortunately, QuickBooks Online is not currently supported and there are currently no plans to support it.   Read More

Summary: Counterpoint locks up when attempting to voucher receivings in a direct interface to a Sage Accounting solution. Cause: The invoice number when vouchering exceeds 10 characters. This is a limitation of MAS90/200. Counterpoint supports an... Read More

Summary: When using concurrent vouchering, is it possible to prevent one operator from completing a voucher before another user has completed a voucher on a different workstation? Cause:         No, see below. Solution: The ’Allow... Read More

Summary: Error: Vendor not on file after exporting from Counterpoint into Quickbooks using the Export Vendors Utility.  Cause: Setup issue.  Solution: Verify that on the Vendor Record in Counterpoint that the AP Vendor # and Vendor NameÂ... Read More