Moneris initialization error: Moneris: SpedCommPort not configured

Home » Categories » NCR Counterpoint » Setup » Point of Sale

Moneris initialization error: Moneris: SpedCommPort not configured

Summary:

Moneris initialization error: Moneris: SpedCommPort not configured

Cause:

This warning message is given when logging into Ticket Entry. The store has assigned Moneris as the Processor, but the Moneris SPED device has not been setup.

Solution:

  • Review the credit card setup in CounterPoint SQL and make sure the processor shown on the Credit Card tab of the Store setup (Setup/ Point of Sale/ Stores) is the proper processor.  If they are not processing cards through CPSQL, set the payment gateway to CPGateway and leave 'Use CPGateway' unchecked. 
  • When the processor is Moneris, the Ingenico i3070 Secure PIN Entry Device (SPED) device must be setup under Setup/ Point of Sale/ DevicesSelect the COM port number of the serial port to which the SPED device is connected and click OK.
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
How to prompt for Ticket Profile fields for each ticket.
Viewed 1776 times since Mon, Jun 2, 2014
Only Moneris and NCR Secure Pay are showing as Payment Gateway options
Viewed 1714 times since Wed, Aug 6, 2014
How to prevent selling item’s inventory into the negative.
Viewed 2261 times since Mon, Jun 2, 2014
How to display the amount saved per line item for Price Rule Discounts
Viewed 1382 times since Thu, Sep 25, 2014
’Use Default Customer’ is not enabled, but station still pulls a default customer
Viewed 1267 times since Wed, Sep 3, 2014