Moneris initialization error: Moneris: SpedCommPort not configured

212 August 20, 2014 2831

Summary:

Cause:

This warning message is given when logging into Ticket Entry. The store has assigned Moneris as the Processor, but the Moneris SPED device has not been setup.

Solution:

Review the credit card setup in CounterPoint SQL and make sure the processor shown on the Credit Card tab of the Store setup (Setup/ Point of Sale/ Stores) is the proper processor. If they are not processing cards through CPSQL, set the payment gateway to CPGateway and leave ’Use CPGateway’ unchecked.
When the processor is Moneris, the Ingenico i3070 Secure PIN Entry Device (SPED) device must be setup under Setup/ Point of Sale/ Devices. Select the COM port number of the serial port to which the SPED device is connected and click OK.