How to add images for Items or Customers

Home » Categories » Multiple Categories

How to add images for Items or Customers


How to add images for Items or Customers


  • Item images are stored in: Radiant Systems\CounterPoint\CPSQL.1\Toplevel\[Company]\Configuration\ItemImages
    Customer images are stored in: Radiant Systems\CounterPoint\CPSQL.1\Toplevel\[Company]\Configuration\CustomerImages
  • The syntax for the file names is [number].[filetype], where [number] is the item or customer number, and [filetype] is the format (such as .bmp, .mp3, .avi, etc.)

For example:  An image file for item number "ABC" would be: ABC.bmp or ABC.jpg.

Image filenames may also be [number][^][anything].[filetype], where the carat (^) symbol follows the item or customer number along with additional optional characters.

For example:  Item ABC could have image files named ABC^1.jpg, or ABC^examplename.bmp.

  • If an item or customer has multiple image files, the (alphabetically) first image file without a carat will be auto-displayed. Any additional image files may then be viewed using the image navigation buttons.
  • For numeric items and customers, image filenames can be with or without leading zeroes.
  • For items and customers with characters that are invalid for a filename, omit the invalid characters from the image filename.


Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Error: Message not found (IMMERGEDIMSMISMATCH)
Viewed 2007 times since Fri, Sep 2, 2016
How to locate ’committed inventory’ for an item
Viewed 3332 times since Wed, Jul 29, 2015
Though serial costing is enabled, Sometimes Serialized items use the Average Cost
Viewed 1174 times since Fri, Dec 2, 2016
How to change the Grid Dimension Tag for a Gridded Item
Viewed 2565 times since Mon, Jul 28, 2014
How to change the tracking method on an item
Viewed 2675 times since Fri, Sep 5, 2014