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Counterpoint freezing or locking up stations when running A/R Statements.

Summary:

Counterpoint freezing or locking up stations when running A/R Statements. 

Solution:

This has been reported in the field by partners as a solution.

Verify that Setup / Customers/ Customer Control / A/R Processing tab has "Save copies to disk" unchecked. 

Other options include;
Re-index and update stats is performed weekly
If very large A/R customer list they can split up customers statements using a filter
Complete statements outside of business hours.

 

 

Counterpoint freezing or locking up stations when running A/R Statements.
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