Skip to Content

 Offline Ticket Entry

Encryption method used for processing Offline .xml files

Summary: What type of encryption is used for credit card data in Offline Ticket Entry xml files? Solution: NCR CounterPoint uses the industry standard Blowfish algorithm to encrypt all sensitive data. All encryption is performed in... Read More

Some AntiVirus applications are known to cause issues

Summary: Some Antivirus applications are known to cause issues.    Solution: In some cases simply creating an exception to Counterpoint or a Counterpoint application will work. In other cases like installation the Antivirus software... Read More

Unable to settle credit cards in Offline Ticket Entry

Summary: The menu option to settle credit cards is missing from the Offline Ticket Entry menus. Unable to settle credit cards in Offline Ticket Entry About settling credit cards when using Offline mode Cause: This is proper behavior. Credit cards... Read More