Customers

Summary: How to add images for Items or Customers Solution: Item images are stored in: Radiant Systems\CounterPoint\CPSQL.1\Toplevel\[Company]\Configuration\ItemImages Customer images are stored in: Radiant Systems\... Read More

Summary: Are credit card paycodes allowed when entering cash receipts through Customers/ Cash Receipts/ Enter? How to post a credit card payment to a customer's AR Charge account Cause: Authorization of Credit Cards through Customers/ Cash Receipts... Read More

Summary: The Reapply A/R Document is greyed out on the A/R Documents tab in Customers / Account Management.  Cause: If this is an option in the Menu Code for the User ID experiencing the issue, Group by apply-to may be selected. ... Read More

Summary: Email button is greyed out on Customer Statements screen Email button is greyed out when trying to email customer statements in Customers / Reports / Statements Cause: The User's System Security code is not setup to allow emailing of... Read More