Error: Unable to load DLL ’penimc.dll’

Home » Categories » NCR Counterpoint

Error: Unable to load DLL ’penimc.dll’

Summary:

Error logging into Counterpoint on a Windows 10 workstation: 

Microsoft .NET Framework 

Unhandled exception has occurred in a component in your application. If you click continue , the application will ignore this error and attempt to continue.

Unable to load DLL 'penimc.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E).

Cause:

https://support.microsoft.com/en-us/help/4048718/wpf-crashes-after-the-october-2017-security-and-monthly-quality-rollup

KB Article 4051600 https://support.microsoft.com/en-us/help/4051600

Solution:

Updates needed

http://www.catalog.update.microsoft.com/Search.aspx?q=4051600

 

 

Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
About ordering User ID Cards / User Login Cards
Viewed 2214 times since Fri, Aug 15, 2014
NCR Counterpoint and PCI Compliance
Viewed 3027 times since Mon, Aug 25, 2014
8.5+ only - How to customize the login screen / customize counterpoint splash screen
Viewed 2344 times since Thu, Aug 10, 2017
How to run a Problem Steps Recorder (PSR)
Viewed 1327 times since Thu, Oct 12, 2017
Ticket date is outside allowable range error when posting tickets
Viewed 913 times since Mon, Jan 7, 2019