How to run a Problem Steps Recorder (PSR)

Home » Categories » NCR Counterpoint

How to run a Problem Steps Recorder (PSR)


How to run a Problem Steps Recorder (PSR). Take a video of an issue to aide in troubleshooting.


To run a PSR simply go to Start/Run and type in PSR. When you are ready to record your screen just hit "Start Record" and when completed hit "Stop Record" which will prompt you to save the recording to a zip file.


Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Operating Systems certified for use with NCR Counterpoint
Viewed 6741 times since Thu, Aug 21, 2014
Error: Message not found (IMMERGEDIMSMISMATCH)
Viewed 1097 times since Fri, Sep 2, 2016
Steps for End-of-Year processing in NCR Counterpoint
Viewed 1092 times since Mon, Sep 8, 2014
Error: Unable to load DLL ’penimc.dll’
Viewed 898 times since Fri, Dec 29, 2017
Information to Whitelist Email Addresses for NCR Secure Pay Settlement Emails
Viewed 456 times since Tue, Oct 16, 2018