How to run a Problem Steps Recorder (PSR)

Home » Categories » NCR Counterpoint

How to run a Problem Steps Recorder (PSR)


How to run a Problem Steps Recorder (PSR). Take a video of an issue to aide in troubleshooting.


To run a PSR simply go to Start/Run and type in PSR. When you are ready to record your screen just hit "Start Record" and when completed hit "Stop Record" which will prompt you to save the recording to a zip file.


Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Error: Counterpoint is running in Demo mode.
Viewed 2053 times since Wed, Jul 9, 2014
Steps for End-of-Year processing in NCR Counterpoint
Viewed 1619 times since Mon, Sep 8, 2014
Error: Message not found (IMMERGEDIMSMISMATCH)
Viewed 1758 times since Fri, Sep 2, 2016
Information to Whitelist Email Addresses for NCR Secure Pay Settlement Emails
Viewed 1281 times since Tue, Oct 16, 2018
Operating Systems certified for use with NCR Counterpoint
Viewed 9648 times since Thu, Aug 21, 2014