NCR Counterpoint Knowledge Base

KB Home | Search | News

News Announcements

News & Announcements

NCR Secure Pay moving to use AWS (Amazon Web Services) *Updated 1/24/18* | Posted on: Tue, Oct 16, 2018 at 10:13 AM

Important Information regarding Tender Retail / Moneris (Canada) | Posted on: Mon, Sep 26, 2016 at 4:33 PM

Lane5000 error on manual entry with FDMS: The mathematical check (luhn/mod10) on the account number has failed

Published on Mon, Apr 26, 2021

Lane5000: How to softboot / reboot the Lane5000

Published on Tue, Apr 6, 2021 in Ingenico

RDPAddins returns the error "System.Reflection.ReflectionTypeLoadException:Unable to load one or more of the requested types".

Published on Tue, Mar 30, 2021

NCR Secure Pay portal: Unable to reset login password

Published on Tue, Jan 26, 2021 in SecurePay

DXRE Upgrade File Not Found

Published on Wed, Dec 16, 2020 in Multi-Site

Error: Not enough storage is available to process this command

Published on Thu, Dec 10, 2020 in NCR Counterpoint

Multisite issue ODBC Error -1, SY_NSP_LOG table is failing replication, with an “Unable to update”

Published on Fri, Nov 27, 2020 in Multi-Site

Some AntiVirus applications are known to cause issues

Published on Mon, Nov 9, 2020

Ingenico isc250 will not display image

Published on Fri, Sep 18, 2020

Error "Failure - Payment: Unsupported entry mode (Q) returned" processing EMV transactions on a Bluefin device

Published on Mon, Jul 27, 2020