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Return transactions are declined with FDMS (Cardnet) and Elavon (Nova) - (Refunds)
| Posted on: Tue, Apr 27, 2021 at 1:20 PM
***As of Jan 4th 2021**** Worldpay TCMP processing: End of Counterpoint Merchant Program - Patch
| Posted on: Mon, Jan 4, 2021 at 11:49 AM
NCR Secure Pay moving to use AWS (Amazon Web Services) *Updated 1/24/18*
| Posted on: Tue, Oct 16, 2018 at 10:13 AM
Important Information regarding Tender Retail / Moneris (Canada)
| Posted on: Mon, Sep 26, 2016 at 4:33 PM
Recently Added Articles
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Lane5000 error on manual entry with FDMS: The mathematical check (luhn/mod10) on the account number has failed
Published on Mon, Apr 26, 2021
Lane5000: How to softboot / reboot the Lane5000
Published on Tue, Apr 6, 2021 in
Ingenico
RDPAddins returns the error "System.Reflection.ReflectionTypeLoadException:Unable to load one or more of the requested types".
Published on Tue, Mar 30, 2021
NCR Secure Pay portal: Unable to reset login password
Published on Tue, Jan 26, 2021 in
SecurePay
DXRE Upgrade File Not Found
Published on Wed, Dec 16, 2020 in
Multi-Site
Error: Not enough storage is available to process this command
Published on Thu, Dec 10, 2020 in
NCR Counterpoint
Multisite issue ODBC Error -1, SY_NSP_LOG table is failing replication, with an “Unable to update”
Published on Fri, Nov 27, 2020 in
Multi-Site
Some AntiVirus applications are known to cause issues
Published on Mon, Nov 9, 2020
Ingenico isc250 will not display image
Published on Fri, Sep 18, 2020
Error "Failure - Payment: Unsupported entry mode (Q) returned" processing EMV transactions on a Bluefin device
Published on Mon, Jul 27, 2020
There are no featured articles in the knowledge base.
How to add images for Items or Customers
Viewed 18175 times since Mon, Sep 8, 2014
How to recalibrate the touchscreen on the iSC250 Payment Terminal
Viewed 12584 times since Thu, Jan 28, 2016
Operating Systems certified for use with NCR Counterpoint
Viewed 9564 times since Thu, Aug 21, 2014
8.5 NCR Counterpoint Online Help
Viewed 8490 times since Tue, Apr 7, 2015
How to adjust the brightness display on an iSC250
Viewed 7528 times since Mon, Nov 23, 2015
Error: Tampered device on PIN Pad
Viewed 5583 times since Wed, Jul 30, 2014
Error: No -DKEY on Pin Pad
Viewed 5395 times since Wed, Jul 30, 2014
Error: Pin XLate when authorizing debit cards
Viewed 5347 times since Fri, Jul 18, 2014
Steps to manually enter a credit card number with an iSC250
Viewed 5089 times since Fri, Sep 4, 2015
Error: You may not use more than one A/R or A/P account in the same transaction
Viewed 4849 times since Mon, Sep 8, 2014
How to display Quantity on Hand / Quantity Available on the Item Lookup screen
Rating: 4.5/5 from 2 Votes.
Printer Prints Garbage When Changing Logos Multiple Times in Counterpoint 8.5.6.2 Device Management
Rating: 5/5 from 1 Votes.
Signature prompt for credit card transactions appears after receipt prints / Not propmted for signature
Rating: 5/5 from 1 Votes.
How to change the average cost of an item
Rating: 5/5 from 1 Votes.
How to run a Problem Steps Recorder (PSR)
Rating: 5/5 from 1 Votes.
Refunding a ticket to a Debit Pay Code
Rating: 3/5 from 1 Votes.
ERR:P SEQ#:#### RECTYP:X FLD#:# is given attempting to settle credit cards
Rating: 1/5 from 1 Votes.
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