User Portal
Partner Portal
Log In
NCR Counterpoint Knowledge Base
CPSQL Knowledge Base
All Categories
CPDialup (7)
CPGateway (6)
CPMobile (24)
Hardware (28)
NCR Counterpoint (224)
SecurePay (38)
SmartAlerts (8)
KB Home
|
Search
|
News
News & Announcements
NCR Secure Pay moving to use AWS (Amazon Web Services) *Updated 1/24/18*
| Posted on: Tue, Oct 16, 2018 at 10:13 AM
Important Information regarding Tender Retail / Moneris (Canada)
| Posted on: Mon, Sep 26, 2016 at 4:33 PM
Recently Added Articles
Featured Articles
Popular Articles
Top Rated Articles
Error "Failure - Payment: Unsupported entry mode (Q) returned" processing EMV transactions on a Bluefin device
Published on Mon, Jul 27, 2020
EBT transactions return failure on NCR Securepay Portal: ERROR 00008
Published on Fri, Jun 12, 2020 in
Errors
Error: Cannot approve standin: Offline data authentication flag: Not performed when using Store and Forward
Published on Fri, May 29, 2020
Is there a way to change the export format options when previewing a report in Counterpoint?
Published on Thu, Apr 2, 2020 in
NCR Counterpoint
How to Disable the HTML Focus in Touchscreen Ticket Entry to Prevent Losing Scans or Keystrokes
Published on Fri, Feb 28, 2020
NCR Secure Pay: Error: Cannot process toreversal: original transaction too old
Published on Wed, Feb 26, 2020 in
Errors
Which Processor Platform is Supported with the Counterpoint Merchant Program (CMP)?
Published on Tue, Feb 25, 2020
Does Counterpoint / NCR Secure Pay support Partial Authorizations on Sale tickets?
Published on Mon, Nov 18, 2019 in
Credit Cards
"ErrorMessage=ACCOUNT ONLY SUPPORTS ENCRYPTED OR TOKENIZED DATA" when using a Bluefin device
Published on Wed, Oct 30, 2019
Printer Prints Garbage When Changing Logos Multiple Times in Counterpoint 8.5.6.2 Device Management
Published on Tue, Apr 30, 2019
There are no featured articles in the knowledge base.
How to add images for Items or Customers
Viewed 17427 times since Mon, Sep 8, 2014
How to recalibrate the touchscreen on the iSC250 Payment Terminal
Viewed 11372 times since Thu, Jan 28, 2016
Operating Systems certified for use with NCR Counterpoint
Viewed 8640 times since Thu, Aug 21, 2014
8.5 NCR Counterpoint Online Help
Viewed 7191 times since Tue, Apr 7, 2015
How to adjust the brightness display on an iSC250
Viewed 6802 times since Mon, Nov 23, 2015
Error: No -DKEY on Pin Pad
Viewed 4746 times since Wed, Jul 30, 2014
Error: Pin XLate when authorizing debit cards
Viewed 4743 times since Fri, Jul 18, 2014
Error: Tampered device on PIN Pad
Viewed 4535 times since Wed, Jul 30, 2014
Steps to manually enter a credit card number with an iSC250
Viewed 4433 times since Fri, Sep 4, 2015
Error: You may not use more than one A/R or A/P account in the same transaction
Viewed 3995 times since Mon, Sep 8, 2014
How to display Quantity on Hand / Quantity Available on the Item Lookup screen
Rating: 4.5/5 from 2 Votes.
Printer Prints Garbage When Changing Logos Multiple Times in Counterpoint 8.5.6.2 Device Management
Rating: 5/5 from 1 Votes.
Signature prompt for credit card transactions appears after receipt prints / Not propmted for signature
Rating: 5/5 from 1 Votes.
How to change the average cost of an item
Rating: 5/5 from 1 Votes.
How to run a Problem Steps Recorder (PSR)
Rating: 5/5 from 1 Votes.
Refunding a ticket to a Debit Pay Code
Rating: 3/5 from 1 Votes.
ERR:P SEQ#:#### RECTYP:X FLD#:# is given attempting to settle credit cards
Rating: 1/5 from 1 Votes.
;)
;)
;)
;)
;)
;)
;)
