NCR Counterpoint Knowledge Base

KB Home | Search | News

News Announcements

News & Announcements

NCR Secure Pay moving to use AWS (Amazon Web Services) *Updated 1/24/18* | Posted on: Tue, Oct 16, 2018 at 10:13 AM

Important Information regarding Tender Retail / Moneris (Canada) | Posted on: Mon, Sep 26, 2016 at 4:33 PM

Does Counterpoint / NCR Secure Pay support Partial Authorizations on Sale tickets?

Published on Mon, Nov 18, 2019 in Credit Cards

"ErrorMessage=ACCOUNT ONLY SUPPORTS ENCRYPTED OR TOKENIZED DATA" when using a Bluefin device

Published on Wed, Oct 30, 2019

Printer Prints Garbage When Changing Logos Multiple Times in Counterpoint 8.5.6.2 Device Management

Published on Tue, Apr 30, 2019

Store selection is grayed out on Customer-Specific Purchases / Purchase Requests

Published on Fri, Apr 19, 2019 in Purchasing

Error" ....SQLNCLI11.txt could not be opened" when installing 8.5.6 CPSQLPrerequisites

Published on Wed, Mar 27, 2019 in NCR Counterpoint

What causes cost corrections to be created in Counterpoint?

Published on Thu, Mar 14, 2019

Purchasing Advice Report returns items in Stocking / Preferred unit, not the Vendor’s Purchasing Unit

Published on Wed, Mar 13, 2019 in Purchasing

You must enter a value for Document ID (DOC_ID). You must enter a value for Document identifier (DOC_GUID)

Published on Tue, Mar 12, 2019

Error: Vendor not on File in Accounting Package (Quickbooks)

Published on Fri, Jan 18, 2019 in Accounting

Ticket date is outside allowable range error when posting tickets

Published on Mon, Jan 7, 2019