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News & Announcements
Setting up and configuring Lane 3000, 7000, and 8000 devices with NCR Counterpoint
| Posted on: Wed, Mar 30, 2022 at 2:30 PM
NCR Secure Pay moving to use AWS (Amazon Web Services) *Updated 1/24/18*
| Posted on: Tue, Oct 16, 2018 at 10:13 AM
Important Information regarding Tender Retail / Moneris (Canada)
| Posted on: Mon, Sep 26, 2016 at 4:33 PM
Recently Added Articles
Featured Articles
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How to run an Auto Post Scheduled Task when using Windows Authentication in Counterpoint
Published on Thu, May 5, 2022
Error attempting to add new Calendar year: Record not found. Inserting new records is not allowed.
Published on Tue, Dec 28, 2021 in
Multi-Site
Lane5000 error on manual entry with FDMS: The mathematical check (luhn/mod10) on the account number has failed
Published on Mon, Apr 26, 2021
Lane5000: How to softboot / reboot the Lane5000
Published on Tue, Apr 6, 2021 in
Ingenico
RDPAddins returns the error "System.Reflection.ReflectionTypeLoadException:Unable to load one or more of the requested types".
Published on Tue, Mar 30, 2021
NCR Secure Pay portal: Unable to reset login password
Published on Tue, Jan 26, 2021 in
SecurePay
Error: Not enough storage is available to process this command
Published on Thu, Dec 10, 2020 in
NCR Counterpoint
Multisite issue ODBC Error -1, SY_NSP_LOG table is failing replication, with an “Unable to update”
Published on Fri, Nov 27, 2020 in
Multi-Site
Some AntiVirus applications are known to cause issues
Published on Mon, Nov 9, 2020
Ingenico isc250 will not display image
Published on Fri, Sep 18, 2020
There are no featured articles in the knowledge base.
How to add images for Items or Customers
Viewed 19285 times since Mon, Sep 8, 2014
How to recalibrate the touchscreen on the iSC250 Payment Terminal
Viewed 13755 times since Thu, Jan 28, 2016
Operating Systems certified for use with NCR Counterpoint
Viewed 10673 times since Thu, Aug 21, 2014
8.5 NCR Counterpoint Online Help
Viewed 10186 times since Tue, Apr 7, 2015
How to adjust the brightness display on an iSC250
Viewed 8366 times since Mon, Nov 23, 2015
Error: Pin XLate when authorizing debit cards
Viewed 6821 times since Fri, Jul 18, 2014
Error: Tampered device on PIN Pad
Viewed 6819 times since Wed, Jul 30, 2014
Steps to manually enter a credit card number with an iSC250
Viewed 6051 times since Fri, Sep 4, 2015
Error: No -DKEY on Pin Pad
Viewed 6036 times since Wed, Jul 30, 2014
Printer Dip Switch Settings for Serial Communications
Viewed 5919 times since Mon, Aug 25, 2014
How to display Quantity on Hand / Quantity Available on the Item Lookup screen
Rating: 4.5/5 from 2 Votes.
How to change the average cost of an item
Rating: 5/5 from 1 Votes.
Printer Prints Garbage When Changing Logos Multiple Times in Counterpoint 8.5.6.2 Device Management
Rating: 5/5 from 1 Votes.
Signature prompt for credit card transactions appears after receipt prints / Not propmted for signature
Rating: 5/5 from 1 Votes.
How to run a Problem Steps Recorder (PSR)
Rating: 3/5 from 2 Votes.
Refunding a ticket to a Debit Pay Code
Rating: 3/5 from 1 Votes.
Error: Tampered device on PIN Pad
Rating: 1/5 from 1 Votes.
CPDialup Server Configuration utility displays no com ports or modems
Rating: 1/5 from 1 Votes.
ERR:P SEQ#:#### RECTYP:X FLD#:# is given attempting to settle credit cards
Rating: 1/5 from 1 Votes.
Do NCR Secure Pay and CP Gateway Support Secure Hash Algorithm 2 (SHA-2)?
Rating: 1/5 from 1 Votes.
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