Error: Tampered device on PIN Pad

Home » Categories » Hardware

Error: Tampered device on PIN Pad

Summary:

Error: Tampered device on PIN Pad

Cause:

This error indicates an issue with the encryption on the device.

Solution:

  • Check with the PIN Pad merchant or processor to ensure it was sent encrypted properly for the merchant and processor.
    If the device was purchased from NCR, contact your Account representative to RMA the device. Have the part number available.

 

Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Printer Prints Garbage When Changing Logos Multiple Times in Counterpoint 8.5.6.2 Device Management
Viewed 1276 times since Tue, Apr 30, 2019
Error: No -DKEY on Pin Pad
Viewed 5556 times since Wed, Jul 30, 2014
INTERNAL - Avery-Brecknell Scale Settings for Counterpoint
Viewed 243 times since Mon, Jun 29, 2020
Error: Pin XLate when authorizing debit cards
Viewed 5611 times since Fri, Jul 18, 2014
User CALS and Device CALS (Client Access Licenses)
Viewed 1393 times since Mon, Aug 11, 2014