Error: Tampered device on PIN Pad

Home » Categories » Hardware

Error: Tampered device on PIN Pad

Summary:

Error: Tampered device on PIN Pad

Cause:

This error indicates an issue with the encryption on the device.

Solution:

  • Check with the PIN Pad merchant or processor to ensure it was sent encrypted properly for the merchant and processor.
    If the device was purchased from NCR, contact your Account representative to RMA the device. Have the part number available.

 

Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
User Account Control (UAC) in a WAN environment needs to be manually disabled
Viewed 1061 times since Wed, Jul 11, 2018
Printer Prints Garbage When Changing Logos Multiple Times in Counterpoint 8.5.6.2 Device Management
Viewed 448 times since Tue, Apr 30, 2019
Error: No -DKEY on Pin Pad
Viewed 4010 times since Wed, Jul 30, 2014
Error: Pin XLate when authorizing debit cards
Viewed 4138 times since Fri, Jul 18, 2014
Integration of Security Cameras with NCR Counterpoint.
Viewed 1005 times since Thu, Jul 23, 2015