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megaphone.png SmartAlerts

How to install the Radiant Integration Agent (IA service)

Summary: How to install the Radiant Integration Agent (IA service) Cause: The Radiant Integration Agent was removed from the NCR Counterpoint installation as of 8.4.6.1 and greater, so as not to interfere with production sites' Retail Applications... Read More

How to log in to SmartAlerts

Summary: How to log in to SmartAlerts website Wesite for SmartAlerts SmartAlerts Solution: SmartAlerts Webpage:  https://www.radiantretailapps.com/SmartAlerts/Account/Login.aspx  *Only the SmartAlerts Administrator can log in to this... Read More

How to unsubscribe from Smart Alerts

Summary: How to unsubscribe from Smart Alerts.  How to stop receiving SmartAlerts for all stores. How to cancel SmartAlerts subscription. Solution: Email Support.SmartAlerts@NCR.com.  Include the CounterPoint Serial number ... Read More

List of available SmartAlerts

Summary: Operations Alerts: Cash In Drawer                           *Alert me when the cash in the drawer reaches a... Read More

Sign up for SmartAlerts

Summary: Signing up for SmartAlerts Solution: Prospective Counterpoint Merchants interested in using NCR SmartAlerts click here. User and Partner portal link click here.   Read More

Stores not showing on SmartAlerts website

Summary: Stores not showing on SmartAlerts website Cause: This can happen after initial registration or if a new Remote site is added to an existing Multi-Site configuration Solution: If registration for SmartAlerts has just been completed,... Read More