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SmartAlerts Articles   Subscribe
List of available SmartAlerts
Viewed 1214 times since Tue, Sep 16, 2014
Summary: Operations Alerts: Cash In Drawer *Alert me when the cash in the drawer reaches a certain threshold. Drawer Over/Short by Amount *Alert me when the drawer over/short amount is... Read More
How to install the Radiant Integration Agent (IA service)
Viewed 990 times since Mon, Apr 27, 2015
Summary: How to install the Radiant Integration Agent (IA service) Cause: The Radiant Integration Agent was removed from the NCR Counterpoint installation as of 8.4.6.1 and greater, so as not to interfere with production sites' Retail... Read More
How to change the payment method for NCR Retail Applications (various)
Viewed 911 times since Tue, Oct 3, 2017
Summary: How to change the payment method for NCR Retail Applications (Customer Connect, NCR Counterpoint Mobile (CPMobile), NCR Smart Alerts, NCR Secure Pay 'NSP'. This is only applicable for existing accounts where the credit card on... Read More
How to log in to SmartAlerts
Viewed 876 times since Wed, Sep 17, 2014
Summary: How to log in to SmartAlerts website Wesite for SmartAlerts SmartAlerts Solution: SmartAlerts Webpage: https://www.radiantretailapps.com/SmartAlerts/Account/Login.aspx *Only the SmartAlerts Administrator can log in to this page. If... Read More
Sign up for SmartAlerts
Viewed 722 times since Fri, Aug 1, 2014
Summary: Signing up for SmartAlerts Solution: Prospective Counterpoint Merchants interested in using NCR SmartAlerts click here. User and Partner portal link click here. Read More
Stores not showing on SmartAlerts website
Viewed 711 times since Mon, Aug 4, 2014
Summary: Stores not showing on SmartAlerts website Cause: This can happen after initial registration or if a new Remote site is added to an existing Multi-Site configuration Solution: If registration for SmartAlerts has just been completed, it... Read More
How to unsubscribe from Smart Alerts
Viewed 540 times since Mon, Jul 28, 2014
Summary: How to unsubscribe from Smart Alerts. How to stop receiving SmartAlerts for all stores. How to cancel SmartAlerts subscription. Solution: Email Support.SmartAlerts@NCR.com. Include the CounterPoint Serial number (located in System... Read More
How to turn off SmartAlerts by Store
Viewed 526 times since Mon, Aug 18, 2014
Summary: How to turn off SmartAlerts by Store Solution: Delete the store from the 'Set Up Stores' Screen in SmartAlerts. Read More
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