Summary: How to change the payment method for NCR Retail Applications (Customer Connect, NCR Counterpoint Mobile (CPMobile), NCR Smart Alerts, NCR Secure Pay 'NSP'. This is only applicable for existing accounts where the credit card on file... Read More
SmartAlerts
Summary: How to install the Radiant Integration Agent (IA service) Cause: The Radiant Integration Agent was removed from the NCR Counterpoint installation as of 8.4.6.1 and greater, so as not to interfere with production sites' Retail Applications... Read More
Summary: How to log in to SmartAlerts website Wesite for SmartAlerts SmartAlerts Solution: SmartAlerts Webpage: https://www.radiantretailapps.com/SmartAlerts/Account/Login.aspx *Only the SmartAlerts Administrator can log in to this... Read More
Summary: How to turn off SmartAlerts by Store Solution: Delete the store from the 'Set Up Stores' Screen in SmartAlerts. Read More
Summary: How to unsubscribe from Smart Alerts. How to stop receiving SmartAlerts for all stores. How to cancel SmartAlerts subscription. Solution: Email Support.SmartAlerts@NCR.com. Include the CounterPoint Serial number ... Read More
Summary: Operations Alerts: Cash In Drawer *Alert me when the cash in the drawer reaches a... Read More
Summary: Signing up for SmartAlerts Solution: Prospective Counterpoint Merchants interested in using NCR SmartAlerts click here. User and Partner portal link click here. Read More
Summary: Stores not showing on SmartAlerts website Cause: This can happen after initial registration or if a new Remote site is added to an existing Multi-Site configuration Solution: If registration for SmartAlerts has just been completed,... Read More