List of available SmartAlerts

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List of available SmartAlerts

Summary:

Operations Alerts:

  • Cash In Drawer                           *Alert me when the cash in the drawer reaches a certain threshold.
  • Drawer Over/Short by Amount      *Alert me when the drawer over/short amount is off by a given amount.
  • Drawer Over/Short by Percentage *Alert me when the drawer over/short amount is off by a given percentage.
  • Failed Credit Card Settlement       *Alert me when a credit batch has failed to settle.
  • High Sales Volume                      *Alert me when the sales volume seems high.
  • Low Inventory                             *Alert me when the quantity for an item falls below the minimum quantity.
  • No Sales Activity                         *Alert me when there haven’t been any sales in a given timeframe.
  • Remote Sale                              *Alert me when another store as sold inventory from this location.
  • Sales Activity                              *Show me a summary of the most recent sales figures (posted and unposted) for the day.

 

Fraud Prevention Alerts:

  • Discount Summary                      *Provide me with a summary of discounts at the end of the day.
  • Excessive Discounts Applied        *Alert me excessive discounts have been applied in a given timeframe.
  • Excessive No Sale Transactions   *Alert me when there have been an excessive number of no-sale transactions in a given timeframe.
  • Excessive Price Overrides Applied *Alert me when there is an excessive number of price overrides in a given timeframe.
  • Excessive Quote Transactions      *Alert me when the number of quotes in a given timeframe exceeds a given amount.
  • Excessive Return Transactions     *Alert me when the number of returns in a given timeframe exceeds a given amount.
  • Excessive Voided Tickets             *Alert me when excessive ticket voids have been applied in a given timeframe.
  • Large Discount Applied                 *Alert me when a large percentage discount has been applied.
  • Large Price Override Applied          *Alert me when a price override exceeds a certain percentage.
  • Price Override Summary                *Provide me with a summary of all price overrides at the end of the day.
  • Quote Transaction Summary          *Provide me with a summary of quote transactions at the end of the day.
  • Refund After Close                        *Alert me when a refund is performed after the store closes.
  • Refund Before Open                      *Alert me when a refund is performed before the store opens.
  • Return Transaction Summary         *Provide me with a summary of return transactions at the end of the day.
  • Sale After Close                            *Alert me when a sale is performed after the store closes.
  • Sale Before Open                          *Alert me when a sale is performed before the store opens.
  • Sign In After Close                        *Alert me if someone signs into NCR Counterpoint after the store closes.
  • Sign In Before Open                      *Alert me if someone signs into NCR Counterpoint before the store opens.
  • Ticket Entry Sign in After Close      *Alert me if someone signs into Ticket Entry after the store closes.
  • Ticket Entry Sign in Before Open   *Alert me if someone signs into Ticket Entry before the store opens.

 

Customer Service Alerts:

  • Large Sale                                   *Alert me when a sale exceeds a certain amount.
  • No Active Drawer At Open             *Alert me if there is no drawer activated once the store opens.
  • Nobody Clocked In At Open            *Alert me if there is no one clocked in when the store opens.
  • Nobody Signed In At Open             *Alert me if no one is signed into NCR Counterpoint when the store opens.
  • Nobody Signed In To Ticket Entry   *Alert me if no one is signed into Ticket Entry when the store opens.
  • Pending Orders Alert                     *Alert me when the number of days for pending orders exceeds a given threshold.
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