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Setting up and configuring Lane 3000, 7000, and 8000 devices with NCR Counterpoint

Mar 30, 2022 at 2:30 PM

Ingenico Lane/3000, Lane/7000, and Lane/8000 Support

In NCR Counterpoint V8.5.6.4.003 or later, you can configure an Ingenico Lane/3000, Lane/7000, or Lane/8000 payment terminal as a Lane/5000 device in Setup > Point of Sale > Device Management.

NOTE: These payment terminals will be certified and fully supported—with specific Device Management options—in Counterpoint V8.5.7.1.

When configured as Lane/5000 payment terminals, these devices have the following limitations:

Lane/3000:

  • This device does not support signature capture. The dialog illustrated below will appear when you process a payment using any non-Credit card pay code that has been configured to prompt for signature capture. Click the Skip Signature button (or press F2) to bypass the dialog and complete the transaction.

 

  • This device does not currently support line display functionality. Make sure the Disable Line Display check box is selected for the device in Setup > Point of Sale > Device Management.
  • The default Counterpoint idle screen image will not be uploaded to this device automatically. In addition, custom idle images (i.e., L5000_AD1.jpg or L5000_AD1.png) cannot be uploaded to this device from Counterpoint. By default, the device will display a Monetra logo image when idle, as illustrated below.

 

  • The Ingenico Ads Editor utility does not support the Ingenico Lane Series of payment terminals.
  • These devices support line display functionality, but they are currently limited to a maximum message size of 5 rows and 40 columns (i.e., the dimensions of the Lane/5000 message set).
  • The default Counterpoint idle screen image will not be uploaded to this device automatically. In addition, custom idle images cannot be uploaded to this device from Counterpoint. By default, the device will display a Monetra logo image when idle.
  • The Ingenico Ads Editor utility does not support the Ingenico Lane Series of payment terminals.

Lane/7000 and Lane/8000: 

  • These devices support line display functionality, but they are currently limited to a maximum message size of 5 rows and 40 columns (i.e., the dimensions of the Lane/5000 message set).
  • The default Counterpoint idle screen image will not be uploaded to this device automatically. In addition, custom idle images cannot be uploaded to this device from Counterpoint. By default, the device will display a Monetra logo image when idle.
  • The Ingenico Ads Editor utility does not support the Ingenico Lane Series of payment terminals.