CPDialup

Summary: Dialup Server Configuration utility displays no com ports or modems in the select dropdown.  Cause: This is usually seen when the utility is not run as administrator. Solution: Run utility as Administrator (right-click and select &... Read More

Summary: The message No TAPI device selected is given when attempting to authorize a credit card through CPDialup. Cause: This message is typically given when a configuration change has been made in the Dialup Server Configuration utility. Solution... Read More

Summary: The message Unable to connect is given when attempting to authorize credit cards using CPDialup. Cause: This message can have several causes including: The CPDialup service is not installed properly or is not running. Incorrect phone... Read More

Summary: The message Connection failure is given when attempting to authorize credit cards with CPDialup. Cause: This message indicates the computer attempting to authorize cannot communicate with the CPDialup Server. Solution: The Primary dialup... Read More

Summary: Unable to use the Dialup Server Configuration Utility (DialupConfig.exe) to define modem, phone numbers, or port for CPDialup. Error: Please stop all CPDialup services before running Dialup Server Configuration Cause: This message is... Read More

Summary: Error: No Carrier using CPDialup to authorize or settle credit cards. Cause: Most commonly due to an issue with the type of phone line being used. Solution: A 'POTS' analog line must be used.  Digital / hybrid / emulated /... Read More

Summary: Error: Incorrect function testing CPDialup Cause: This message is given when trying to test the modem from the Dialup Server Configuration utility (DialupConfig.exe).This message means the test could not communicate with the modem and... Read More