CPDialup Error: Connection Failure

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CPDialup Error: Connection Failure

Summary:

The message Connection failure is given when attempting to authorize credit cards with CPDialup.

Cause:

This message indicates the computer attempting to authorize cannot communicate with the CPDialup Server.

Solution:

The Primary dialup server and Alternate dialup server fields must be set to the computer name of the workstation running the CPDialup service.

The workstation must be able to ping the CPDialup servers by either server name or IP address or both.

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