Lane5000 error on manual entry with FDMS: The mathematical check (luhn/mod10) on the account number has failed

Home » Categories » Multiple Categories

Lane5000 error on manual entry with FDMS: The mathematical check (luhn/mod10) on the account number has failed

Summary:

Lane5000 error on manual entry using FDMS as processor: The mathematical check (luhn/mod10) on the account number has failed.

Cause:

The Lane 5000 is running an older version of firmware that had a known issue using manual entry with First Data. The firmware needs to be updated to at least 6.50.01

 

 

 

Solution:

Update firmware on Lane 5000 to 6.50.01 (or higher):

Ingenico UPP v6.50.01 Firmware Update (ncrcounterpointhelp.com)

 

Tracking Information:

WIT# CP-9802
Found in:
Fixed in:

Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Do NCR Secure Pay and CP Gateway Support Secure Hash Algorithm 2 (SHA-2)?
Viewed 3082 times since Mon, Nov 7, 2016
Implementing NCR Secure Pay / General Questions
Viewed 3030 times since Thu, Aug 21, 2014
HSA/FSA status with Counterpoint
Viewed 1531 times since Wed, Apr 5, 2017
How to recalibrate the touchscreen on the iSC250 Payment Terminal
Viewed 13304 times since Thu, Jan 28, 2016
NCR Secure Pay notification of failed batches using Automatic Settlement
Viewed 1991 times since Wed, Sep 3, 2014