Information to Whitelist Email Addresses for NCR Secure Pay Settlement Emails

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Information to Whitelist Email Addresses for NCR Secure Pay Settlement Emails

Summary:

Information to Whitelist Email Addresses for NCR Secure Pay Settlement Emails

Cause:

With the October 16, 2018 move to AWS (Amazon Web Services) for the NCR Secure Pay production service, we have also changed the service we use to send scheduled settlement emails.

Solution:

If merchants ask about missing settlement emails, please communicate this information which they can use to whitelist the email senders. The from address will now look like this:

 

 

 

monetraprd1aws=noreply-ncrsecurepay.com@ncrsecurepay.com; on behalf of; NCR Secure Pay <monetraprd1aws@noreply-ncrsecurepay.com>

 

 

 

The headers will look like this:

 

 

 

Sender: monetraprd1aws=noreply-ncrsecurepay.com@ncrsecurepay.com

 

Received: from usprdmonetra01.usnsp.local (ec2-35-175-56-245.compute-1.amazonaws.com [35.175.56.245])

 

by mxa.mailgun.org with ESMTP id 5bc5eefd.7f75fc504eb0-smtp-out-n03;

 

Tue, 16 Oct 2018 14:00:29 -0000 (UTC)

 

Received: from noreply-ncrsecurepay.com (ip6-localhost [IPv6:::1])

 

               by usprdmonetra01.usnsp.local (Postfix) with ESMTP id 772A57F1C8

 

               for <support.test@ncr.com>; Tue, 16 Oct 2018 10:00:29 -0400 (EDT)

 

 

 

Note that the numeric portion of the “monetraprd1” and “monetra01” values above can vary from 1 to 4.

 

 

 

 

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