Information to Whitelist Email Addresses for NCR Secure Pay Settlement Emails

Home » Categories » Multiple Categories

Information to Whitelist Email Addresses for NCR Secure Pay Settlement Emails

Summary:

Information to Whitelist Email Addresses for NCR Secure Pay Settlement Emails

Cause:

With the October 16, 2018 move to AWS (Amazon Web Services) for the NCR Secure Pay production service, we have also changed the service we use to send scheduled settlement emails.

Solution:

If merchants ask about missing settlement emails, please communicate this information which they can use to whitelist the email senders. The from address will now look like this:

 

 

 

monetraprd1aws=noreply-ncrsecurepay.com@ncrsecurepay.com; on behalf of; NCR Secure Pay <monetraprd1aws@noreply-ncrsecurepay.com>

 

 

 

The headers will look like this:

 

 

 

Sender: monetraprd1aws=noreply-ncrsecurepay.com@ncrsecurepay.com

 

Received: from usprdmonetra01.usnsp.local (ec2-35-175-56-245.compute-1.amazonaws.com [35.175.56.245])

 

by mxa.mailgun.org with ESMTP id 5bc5eefd.7f75fc504eb0-smtp-out-n03;

 

Tue, 16 Oct 2018 14:00:29 -0000 (UTC)

 

Received: from noreply-ncrsecurepay.com (ip6-localhost [IPv6:::1])

 

               by usprdmonetra01.usnsp.local (Postfix) with ESMTP id 772A57F1C8

 

               for <support.test@ncr.com>; Tue, 16 Oct 2018 10:00:29 -0400 (EDT)

 

 

 

Note that the numeric portion of the “monetraprd1” and “monetra01” values above can vary from 1 to 4.

 

 

 

 

Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Error: Moneris Initialization Error - Gateway could not process request
Viewed 2464 times since Tue, Sep 16, 2014
Tips for balancing NCR Counterpoint to NCR Secure Pay
Viewed 2856 times since Wed, Jan 6, 2016
8.5 NCR Counterpoint Online Help
Viewed 9017 times since Tue, Apr 7, 2015
Error: Processor: AP###### is returned when trying to authorize credit cards.
Viewed 1056 times since Wed, Aug 13, 2014
Is there a way to change the export format options when previewing a report in Counterpoint?
Viewed 476 times since Thu, Apr 2, 2020