Information to Whitelist Email Addresses for NCR Secure Pay Settlement Emails

Home » Categories » Multiple Categories

Information to Whitelist Email Addresses for NCR Secure Pay Settlement Emails

Summary:

Information to Whitelist Email Addresses for NCR Secure Pay Settlement Emails

Cause:

With the October 16, 2018 move to AWS (Amazon Web Services) for the NCR Secure Pay production service, we have also changed the service we use to send scheduled settlement emails.

Solution:

If merchants ask about missing settlement emails, please communicate this information which they can use to whitelist the email senders. The from address will now look like this:

 

 

 

monetraprd1aws=noreply-ncrsecurepay.com@ncrsecurepay.com; on behalf of; NCR Secure Pay <monetraprd1aws@noreply-ncrsecurepay.com>

 

 

 

The headers will look like this:

 

 

 

Sender: monetraprd1aws=noreply-ncrsecurepay.com@ncrsecurepay.com

 

Received: from usprdmonetra01.usnsp.local (ec2-35-175-56-245.compute-1.amazonaws.com [35.175.56.245])

 

by mxa.mailgun.org with ESMTP id 5bc5eefd.7f75fc504eb0-smtp-out-n03;

 

Tue, 16 Oct 2018 14:00:29 -0000 (UTC)

 

Received: from noreply-ncrsecurepay.com (ip6-localhost [IPv6:::1])

 

               by usprdmonetra01.usnsp.local (Postfix) with ESMTP id 772A57F1C8

 

               for <support.test@ncr.com>; Tue, 16 Oct 2018 10:00:29 -0400 (EDT)

 

 

 

Note that the numeric portion of the “monetraprd1” and “monetra01” values above can vary from 1 to 4.

 

 

 

 

Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
About Level 3 transaction qualification and NCR Secure Pay
Viewed 1228 times since Mon, Nov 14, 2016
ERR:P SEQ#:#### RECTYP:X FLD#:# is given attempting to settle credit cards
Viewed 612 times since Wed, Jul 30, 2014
NCR Secure Pay notification of failed batches using Automatic Settlement
Viewed 1299 times since Wed, Sep 3, 2014
Error" ....SQLNCLI11.txt could not be opened" when installing 8.5.6 CPSQLPrerequisites
Viewed 196 times since Wed, Mar 27, 2019
Error: AVS Mismatch
Viewed 920 times since Mon, Aug 11, 2014