Summary:
ADT scheduled task is failing to import orders from NRO or failing to upload items to the NRO store.
Cause:
Various
Solution:
Refer to the NRO Troubleshooting ADT article for tips in correcting ADT issues. If further support is needed, please email the logs referenced in that article to: Support.CPOnline@NCR.com
NOTE: The FTP Test connection will return an error: (The remote server returned an error: (530) Not logged in. 530 Login Incorrect. This is normal - FTP is no longer used for integrating data between Counterpoint and NRO. For ADT setup information please refer to: http://help.ncrretailonline.com/article/scheduling-adt-automatic-data-transfer.html
Article ID: 961
Created: June 15, 2016
Last Updated: August 26, 2016
Online URL: https://counterpoint.knowledgebase.co/article.php?id=961