Summary:
Error: The default sales rep specified for the customer is not valid.
Cause:
This warning message is given when in Ticket Entry. The sales rep assigned to the ticket’s customer is not a valid sales rep.
Solution:
Edit the Sales Rep assigned to the customer (Setup/ System/ Users) and ensure the Sales rep check box is marked.
Article ID: 558
Created: September 9, 2014
Last Updated: September 9, 2014
Online URL: https://counterpoint.knowledgebase.co/article.php?id=558