Error: Invalid user credentials check your username and password and try again


      Summary:

CPMobile only: Invalid user credentials check your username and password and try again

Solution:

Change the user’s password so that it is between 7 and 10 characters



Article ID: 508
Created: September 3, 2014
Last Updated: December 15, 2022

Online URL: https://counterpoint.knowledgebase.co/article.php?id=508