Summary:
CPMobile application hangs at the splash screen
CPMobile freezes on logo screen
Cause:
This can be caused if the LineaPro sled is not fully charged or the internal battery is not working.
Solution:
If the iOS device is removed from the sled and CPMobile begins working, then the issue is that the sled is not fully charged or needs to be replaced.
Article ID: 362
Created: August 14, 2014
Last Updated: August 14, 2014
Online URL: https://counterpoint.knowledgebase.co/article.php?id=362