Summary:
Pin XLate error is returned when attempting to process a debit card.
Cause:
This indicates an issue with the encryption on the pin pad.
Solution:
Contact the processor or company that encrypted the pin pad. If assistance is needed, contact your Counterpoint business partner, or the NCR Account Manager.
Article ID: 150
Created: July 18, 2014
Last Updated: August 26, 2014
Online URL: https://counterpoint.knowledgebase.co/article.php?id=150