Error on Payment terminal: Interruption: Unauthorized


Summary:

Error on Payment terminal: Interruption: Unauthorized 

Cause:

This message indicates the payment terminal may have been tampered with/dropped/or the power cable is damaged.

Solution:

If replacing the power cable does not resolve, the unit will need to be replaced.

 

 



Article ID: 1409
Created: March 6, 2025
Last Updated: March 6, 2025

Online URL: https://counterpoint.knowledgebase.co/article.php?id=1409