Error: Vendor not on File in Accounting Package (Quickbooks)

Summary:

Error: Vendor not on file after exporting from Counterpoint into Quickbooks using the Export Vendors Utility. 

Cause:

Setup issue. 

Solution:

• Verify that on the Vendor Record in Counterpoint that the AP Vendor # and Vendor Name matches the Vendor setup in Quickbooks. Compare setup with a Vendor that is not returning the error to match setup.
• Verify the TERMS code and description for the vendor match what is in Quickbooks 
• If any changes are made, it may be necessary to run: System > Accounting > Utilities > Import Vendors and run an update for the vendors that are already on file.
• If A/P Vendor # field is used in CP, verify it is not the same as the Vendor Number. Per Online help: "Enter the number or code that identifies the vendor in the Accounts Payable module of your third-party accounting software, if it is different from the Vendor number value.

Article ID: 1199
Created: January 18, 2019
Last Updated: November 2, 2023

Online URL: https://counterpoint.knowledgebase.co/article.php?id=1199