Summary:
When ringing a sale ticket in CPMobile price rules are not being applied (Special, Contract, Promotional Price Rules).
Cause:
CPMobile honors all price rules that are defined in NCR Counterpoint, including promotional, contract, and special price rules, as well as BOGO/twofer pricing; however the price rules do not go into effect until total is selected on the ticket.
Refer to the NCR Counterpoint online help for more information about defining price rules in Counterpoint for use with CPMobile.
Solution:
When selecting to total the ticket in CPMobile, all lines will be repriced and have any applicable price rules applied.
Article ID: 1016
Created: October 28, 2016
Last Updated: October 28, 2016
Online URL: https://counterpoint.knowledgebase.co/article.php?id=1016