NCR Secure Pay notification of failed batches using Automatic Settlement


Summary:

If settling batches automatically in NCR Secure Pay, how to know if a batch failed.

If the NCR Secure Pay account is setup to settle automatically on the host, how do we know that the batch had an error and did not settle?

Solution:

An email is sent if auto-settlement fails and and the batch will show on the FAILED tab in the NCR Secure Pay portal.

To edit or change the email address that the Success/Failed batch email is sent to, the merchant can do so on the User Portal for the Secure Pay store(s).

 



Article ID: 517
Created On: Wed, Sep 3, 2014 at 6:10 PM
Last Updated On: Thu, Oct 26, 2017 at 11:19 AM

Online URL: https://counterpoint.knowledgebase.co/article-517.html