Error: Pin XLate when authorizing debit cards


Summary:

Pin XLate error is returned when attempting to process a debit card.

Cause:

This indicates an issue with the encryption on the pin pad.

Solution:

Contact the processor or company that encrypted the pin pad.  If assistance is needed, contact your Counterpoint business partner, or the NCR Account Manager.



Article ID: 150
Created On: Fri, Jul 18, 2014 at 12:08 PM
Last Updated On: Tue, Aug 26, 2014 at 3:24 PM

Online URL: https://counterpoint.knowledgebase.co/article-150.html