Printer Prints Garbage When Changing Logos Multiple Times in Counterpoint Device Management


Printer prints garbage when changing logos multiple times in Counterpoint device management, causing the logo to be distorted.


Known issue in Service Pack with the Epson ESCPOS printer driver.


The workaround is to change the logo with a different logo image in Setup/PS/Devices and do a Device Test, then change it back again with the correct/original logo and save.




Article ID: 1226
Created On: Tue, Apr 30, 2019 at 12:07 PM
Last Updated On: Tue, Sep 10, 2019 at 9:40 AM

Online URL: