Store selection is grayed out on Customer-Specific Purchases / Purchase Requests


Summary:

Option to lookup Stores is grayed out on Customer-Specific Purchases screen (Purchase Requests)

Cause:

Setup issue / Security restriction. 

Solution:

Enable Allow other stores on the user’s system security code (Setup / System / Security Code in use for the CPSQL User ID), and Access other stores' orders in Setup / Point of Sale / Stores / Orders.

 



Article ID: 1221
Created On: Fri, Apr 19, 2019 at 12:32 PM
Last Updated On: Fri, Apr 19, 2019 at 12:40 PM

Online URL: https://counterpoint.knowledgebase.co/article-1221.html