Releasing an order with a Gift Card deposit creates a duplicate SY_GFC_ACTIV entry


Summary:

If an order with a deposit paid by gift card is released, it creates a new entry in SY_GFC_ACTIV for a duplicate amount. Users are unable to balance the SY_GFC current amounts to the activity amount totals because of this. 

Cause:

Steps to recreate:

Solution:

Verified Fixed in CPSQL_8.5.3

Tracking Information:

WIT#227047
Found in: 8.4.6.16
Fixed in:8.5.3



Article ID: 1081
Created On: Mon, May 8, 2017 at 1:02 PM
Last Updated On: Mon, May 15, 2017 at 1:34 PM

Online URL: https://counterpoint.knowledgebase.co/article-1081.html