"ErrorMessage=ACCOUNT ONLY SUPPORTS ENCRYPTED OR TOKENIZED DATA" when using a Bluefin device

Summary:

"ErrorMessage=ACCOUNT ONLY SUPPORTS ENCRYPTED OR TOKENIZED DATA" when using a Bluefin device

Cause:

This error is seen in the Counterpoint.log when using a Secure Pay account enabled for BlueFin with a non-BlueFin device or device not properly encrypted for Bluefin. The merchant may see DECLINED messages in Counterpoint, but the log will show the error.

Solution:

 Follow up with Bluefin to obtain a properly encrypted device.



Posted - October 30, 2019. This article has been viewed 2469 times.
Online URL: https://counterpoint.knowledgebase.co/article.php?id=1247

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