Error: Pin XLate when authorizing debit cards

Summary:

Pin XLate error is returned when attempting to process a debit card.

Cause:

This indicates an issue with the encryption on the pin pad.

Solution:

Contact the processor or company that encrypted the pin pad.  If assistance is needed, contact your Counterpoint business partner, or the NCR Account Manager.

Posted - Fri, Jul 18, 2014 at 12:08 PM. This article has been viewed 3904 times.
Online URL: https://counterpoint.knowledgebase.co/article-150.html