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Error 10 when authorizing credit cards through RBS Lynk

Summary: Error 10 is received when authorizing credit cards through RBS Lynk. Cause: This error comes from the processor and usually indicates a problem with incorrect terminal ID's assigned to the store setup or the individual pay code. Solution:... Read More

Error: You must sign up for the Counterpoint Merchant Program

Summary: You must sign up for the CounterPoint Merchant Program or register the Credit Card Option to process checks or credit cards.  Cause: This message is given when attempting to authorize credit cards in Point of Sale and the Credit Card... Read More

HSA/FSA status with Counterpoint

Summary: Can HSA / FSA accounts be used as payments in Counterpoint?  Will Health Savings Account cards / Flexible Spending Accounts be used as payments in Counterpoint?   Flexible Spending Account, as they are commonly called, is one of a... Read More