Summary: When setting up a store with RBS WorldPay using NCR Counterpoint Gateway, can a Monetra or TCMP VAR sheet be used? Solution: No. Transaction Capture Multi-Payment (TCMP) is a payment messages format for transmissions... Read More
CPGateway
Summary: Do NCR Secure Pay and CP Gateway Support Secure Hash Algorithm 2 (SHA-2)? Solution: Yes, NCR Secure Pay and CP Gateway support SHA-2. Please see below from the October Partner Newsletter (can be found on Partner Portal under Program... Read More
Summary: Error AMEX Unavail when attempting to authorize American Express cards. Cause: This message is returned from the credit card processor. Solution: Contact the credit card processor and ask why they are returning this response.... Read More
Summary: Error 10 is received when authorizing credit cards through RBS Lynk. Cause: This error comes from the processor and usually indicates a problem with incorrect terminal ID's assigned to the store setup or the individual pay code. Solution:... Read More
Summary: You must sign up for the CounterPoint Merchant Program or register the Credit Card Option to process checks or credit cards. Cause: This message is given when attempting to authorize credit cards in Point of Sale and the Credit Card... Read More
Summary: Can HSA / FSA accounts be used as payments in Counterpoint? Will Health Savings Account cards / Flexible Spending Accounts be used as payments in Counterpoint? Flexible Spending Account, as they are commonly called, is one of a... Read More