Skip to Content

Error viewing tickets for other locations - Document Header is not valid

Summary:

Error viewing tickets for other locations - Document Header is not valid (if ’Allow other locations’ is not selected on the System Security Code)

Cause:

This is by design.

Solution:

  • In Setup/System/Users/MGR/System Security Code, check allow other locations to allow users to both view and enter transactions for another location, that is not the default workgroup location.

 

Error viewing tickets for other locations - Document Header is not valid
  • COMMENT