Tickets voided in ticket entry do not show up on the BATCHES tab on the NCR Secure Pay portal.

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Tickets voided in ticket entry do not show up on the BATCHES tab on the NCR Secure Pay portal.

 Summary: 

Tickets voided in NCR Counterpoint ticket entry do not show up on the BATCHES tab on the NCR Secure Pay portal.  

Solution:

If you void a sale transaction in CPSQL ticket entry, it shows up on the ADVANCED SEARCH tab on
the Secure Pay portal as a SETTLED VOID_SALE trx.

It does not show up on the BATCHES tab with the open batch because the transaction is automatically settled.



 

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