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How to change the field labels on Ticket Profile Fields

Summary:

In NCR Counterpoint, column labels can be changed through the use of customizations. This article explains how this can be done for the various Ticket Profile fields in Ticket Entry.

Solution:

  • In Setup / System / Configuration / Data Dictionary / System Data Dictionary select Tables: Column Codes. .
  • Locate the NAM_TKT_PROF_* columns.
  • For the applicable column, click Customize column.
  • In the Data Dictionary form, update the Display label, Long label, and Report label to the desired text.
  • Exit and restart the NCR Counterpoint application.
How to change the field labels on Ticket Profile Fields
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